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Delivery times

If the item is in stock at our warehouse, we will contact you within 24 hours to arrange a delivery date.

If the item is not immediately available, we will contact you within 48 hours via email or phone with an estimated lead time.

Delivery costs

For most orders of £400 and over, delivery is free. For orders under £400, delivery is charged at £30. Please note, a surcharge will apply for some postcodes.

All of our deliveries are manually booked in by phone to ensure a trouble free service.

Full details of our delivery service can be found here.

We will deliver to the ground floor only of your delivery address provided there is unrestricted access to that address. We consider delivery access to be restricted if our delivery drivers are faced with the following:

• Double yellow lines;
• Red routes;
• Narrow lanes;
• Steep hills;
• Low bridges;
• Width restricted roads;
• Property on an upper floor with no lift;
• Basement property via steps; or
• Small lifts.